Help Center
Find help with Zerg, ZTC, workspaces, accounts, and messaging preferences.
SMS/MMS Messaging
If you use a Zerg service with SMS/MMS enabled, you can manage those messages with the commands below.
Unsubscribe
Reply STOP to any message to opt out of SMS communications from your Zerg AI assistant.
Resubscribe
Reply START or YES to resume receiving messages after opting out.
Get Assistance
Reply HELP to receive information about how to contact support or manage your preferences.
Standard message and data rates may apply. Message frequency varies based on your interactions. Consent to receive SMS messages is not required to use our services.
Frequently Asked Questions
How do I get started with Zerg?
Explore the products to choose a starting point. Use ZTC for work in your terminal, or follow the onboarding flow for a hosted workspace. For a project with specific requirements, contact our team to agree on the scope and checks.
How do I stop receiving SMS messages?
Simply reply STOP to any SMS message from your Zerg AI assistant. You will immediately be unsubscribed and receive a confirmation message. You can resume messages at any time by replying START.
Is my data secure?
For information about how we handle data, read our Privacy Policy. Contact support for questions about your workspace or deployment requirements.
What kinds of work can Zerg help with?
Zerg helps build and verify software, including integrations, migrations, dependency fixes, data pipelines, and operational workflows. A useful starting point is one task with a clear definition of success.
How do I change my phone number?
You can update your phone number in your account settings on the web dashboard. After updating, you may need to verify your new number before SMS messaging is enabled.
How do I delete my account?
You can delete your account from the account settings page or by contacting us at support@zergai.com. Upon deletion, your personal data will be removed within 30 days as outlined in our Privacy Policy.
Will I be charged for SMS messages?
SMS messaging is included with your Zerg AI subscription at no additional cost from us. However, standard message and data rates from your mobile carrier may apply. Check with your carrier for details about your messaging plan.